This is a translation for reference only. In case of any discrepancy, the Spanish version prevails.
Your privacy matters a lot to us. This policy explains how we collect, use and protect your information when you use our platform.
1. Information we collect
Personal information: name, email address and billing details, collected to create your account, process transactions and provide support.
Usage data: IP addresses, browser characteristics and behavior patterns, which we use to improve platform performance and maintain security.
2. How we use your information
We use the information we collect to provide and improve our services, send you updates and respond to support requests, and comply with legal obligations.
3. Data sharing
We share information with service providers that handle payments, analytics and hosting; with legal authorities when required by law; and with strategic partners who help improve our service offering. We never sell your data to third parties.
4. Your rights
You have the right to access your data, correct inaccuracies, delete your account and opt out of marketing communications.
5. Data security
We protect your information with industry standards, including encryption, secure servers and periodic audits.
6. Retention policy
We keep your data only for as long as necessary to provide the service or comply with legal obligations.
7. Cookie policy
For more information about our use of cookies, see our Cookie Policy.
8. Changes to this Privacy Policy
We will notify you by email or within the platform of any significant change to this policy.
9. Contact us
If you have privacy-related questions, you can contact us through our official channels.