People and ProcessesOverviewModule overviewCopy MarkdownOpenDescriptionCopy Anchor Link Shift structure and escalation processes TopicsCopy Anchor Link Shift Structure and Analyst TiersExplains how to structure the SOC's shifts and analyst tiers.Escalation and Alert Management ProcessesPresents escalation and alert management processes.Training and Ongoing Development of the SOC TeamDescribes the importance of continuously training the SOC team.Designing Use Cases and Correlation RulesDesigning use cases that detect real threatsShift Structure and Analyst TiersHow to organize shifts and analyst tiers